Whether it’s time to renew the way your place looks or update your fashion collection with the latest trends, the selection at Holt Renfrew is worth a closer look. Headquartered in Toronto, the luxury department store sells a generous assortment of products, including clothing, shoes, bags, beauty items, and home accents.
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The fashion collection includes styles for the entire family, so you will find the latest design cuts for women, men, and kids. In addition to its physical store, the retailer operates an online store that offers the same wide variety of items. Plus, it includes a sale section so that you can always save.
If you’re interested in ordering your must-haves online, here is more on the retailer’s online shopping and shipping options.
Holt Renfrew Home Delivery Methods & Fees
From home decor to fashion items, Holt Renfrew has your needs covered. Moreover, it will help you stock up on your needs even when you can’t reach a physical Holt Renfrew store. Thanks to the online store, you can enjoy your favorites without leaving your place, a smart option during the Holt Renfrew Black Friday Sale at the end of November.
The online ordering process is not different from the one at other online retailers. Add the desired items to your shopping bag and provide the required details during checkout. You can place an order either as a member or a guest.
The retailer ships anywhere within Canada, offering the following shipping options:
- Standard Shipping
When shipping via this method, orders typically arrive in 3 – 7 business days. The shipping fee is $10 for orders under $100, with the service being free of charge when the order is over $100.
- Express Shipping
If you need the order to be delivered faster, you might want to try express shipping. It will take 2 – 3 business days for your order to arrive when shipped via this method. However, you will be charged a shipping fee of $15.
- Priority Shipping
When you need the desired items to be delivered as fast as possible, the most suitable option is priority shipping. You will receive your order in 1 business day, but you will have to pay a $25 shipping fee.
Remember that processing and handling time adds to the delivery time estimates mentioned above, regardless of the selected shipping method. The processing time starts from the moment you submit your order successfully, and it may take up to 2 business days for your order to be dispatched. Plus, if the order ships to a remote area, it may take longer for it to arrive.
Orders are delivered Monday through Friday, excluding federal and provincial statutory holidays. Once you have placed your order, you will receive a confirmation email and updates regarding the status of your order. If you are a registered member, you can view the status of your order by logging into your account.
In the case of select items, only standard ground shipping is available. For example, aerosols and alcohol-based products, such as nail polish and fragrances, ship only through standard ground shipping. Shipping restrictions also apply to perishable food items.
Holt Renfrew Returns & Exchanges
When the items you receive don’t live up to your expectations or don’t fit, you can return them for a refund or exchange within 30 days of the order date, plus the applicable shipment time. This time frame is valid only for regularly-priced items.
In the case of sale products that are returned in their original condition, undamaged, and unused, you will have to return them for a refund or exchange them within 14 days of the order date, plus the applicable shipment time.
Not all products are eligible for returns and exchanges. For example, final sale products, face masks, underwear, hosiery, swimwear, and pierced earrings don’t qualify for returns/exchanges. Items can be returned via mail or in-store, and refunds are issued to the original form of payment.