Whether the styles in your wardrobe are outdated or too shabby to still be worn, the collection at Forever 21 is worth a closer look. The fashion retailer features a wide variety of styles, always including the latest trends. The shelves at Forever 21 are home to clothing, shoes, and accessories for women and men so that you can build new outfits from head to toe.
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Besides its physical stores, the retailer also runs forever21.ca, an e-shop where you can find the same line as the one available in its physical stores, including weekly sales offers. Thanks to how it is designed, it won’t be difficult to find the products you need.
Each category features subcategories, and you can use various filters to narrow down the list of products displayed and see only the ones that meet your needs. The retailer also runs frequent deals, such as the one valid at the time of writing, which offered 50% off everything online and in-store.
An e-store would be incomplete without shipping services, and that’s what we focus on today. So here is what you need to know about online shopping and delivery at this retailer.
Forever 21 Canada Shipping Methods
To enable you to enjoy your must-have Forever 21 styles, the retailer ensures different delivery services. Although it ships to all provinces and territories across Canada, it does not ship to PO boxes. Orders are shipped Monday to Friday, excluding holidays. When purchasing at forever21.ca, you can submit orders as a guest or registered member.
Orders shipping via standard delivery typically arrive in 3 – 5 business days. The shipping fee for this service is $6.99 when the order is under $100 and free when you spend over $100. The free shipping promotion applies only to standard delivery in Canada, except for the NWT, Yukon, and Nunavut.
The retailer’s Shipping page also mentions Expedited and Rush shipping, two delivery methods that will get your order delivered in fewer days. When sent via expedited shipping, orders typically arrive in up to three business days, and in up to two business days when delivered via rush shipping. There is no information regarding the fees, but they should be visible at checkout.
Returns & Exchanges
Is the item you received too small or large? Not what you expected? You can return it for a refund or exchange it within 30 days from the original purchase date. For the items to be returned, they must meet specific criteria. Thus, they must be in their original condition, unwashed, undamaged, unworn, and with their original tags attached.
Returns can be made in-store or by mail, and they must include the invoice. To return the items by mail, follow the instructions outlined on retailer website. For returns made via this method, only a refund is offered. Exchanges can only be made in-store.
If you prefer to return or exchange an item in-store, make sure it meets the criteria mentioned above and is accompanied by the invoice. The refund will be issued to the original payment method.