Offering a wide variety of makeup and cosmetics, MAC Cosmetics is one of the go-to stores for your beauty needs. The retailer has made a name for itself thanks to the variety of products offered and their quality.
Advertisement:
Although M·A·C operates physical stores across Canada, it also runs an e-shop where you can find the same variety of items. Maccosmetics.ca features a user-friendly design, so finding the products of interest is easy.
The retailer also runs promotions and deals from time to time so that you can stock up on your must-haves even when on a budget or wait until the big MAC Cosmetics Black Friday sale for the biggest deals. For example, at the time of writing this article, M·A·C offers a 40% discount on select products.
You should know that MAC Cosmetics products are available to shop from The Bay Canada or Walmart Canada.
If you love the way the cosmetics at M·A·C help you highlight your features, and your beauty rituals are incomplete without them, this article is here to help as we will take a look at the retailer’s shipping options, times, and fees, and we will see what to do in case you want to return a product.
MAC Cosmetics Shipping Options, Timeframes, and Costs
Not enough time to shop in-store? Thanks to the retailer’s online store, you can enjoy your favorite products without even leaving your home. Ordering online is a simple process and goes similarly to the one at other retailers.
Although MAC Cosmetics ships across Canada, it does not ship to PO boxes. The retailer accepts the following credit cards: American Express, Discover, MasterCard, and Visa. You can also pay with PayPal Gift Cards and eGift Cards purchased from M·A·C freestanding retail stores in Canada. Debit Cards are currently not accepted for orders shipped to Canadian addresses.
The following shipping methods are available:
- Standard Delivery
Orders typically arrive in 5 – 7 business days when shipped via standard delivery. Regarding shipping fees, this service is free when you spend $35 or more. If your order is below that threshold, you will see the shipping cost displayed at checkout.
- Express Delivery
Whenever you need the items you order to be delivered as fast as possible, Express shipping is a more suitable option. The items typically arrive within 2 – 3 business days, and the shipping fee varies from $6.50 to $15.00 as they are based on your order total.
- Electronic Delivery
When purchasing online eGift Cards, they will be delivered via email, and the sender’s name and email address will be included for the recipient.
The memberships available at MAC Cosmetics are worth considering if you are a fan and regular user of their products, as members benefit from different perks such as competitive shipping fees.
All orders placed at maccosmetics.ca are shipped and delivered on business days (Monday through Friday, except for major holidays). Orders are processed and shipped in 1 – 2 business days, but this depends on product availability.
Same-Day Delivery Via Uber
To meet the needs of all customers, MAC Cosmetics has partnered with Uber to ensure same-day delivery. This means that you can order your favorites online and have them delivered to your door the same day or in as fast as two hours. Orders must be placed within three hours of store closing to be eligible for same-day delivery.
However, this service is currently available during business hours and on select products. Plus, it is available only for specific addresses that are within a 15 km radius of an M·A·C store. Therefore, once you’ve selected your local store, you should see if this service is available. The shipping fee will be displayed during checkout.
Buy Online, Pick Up In-Store/Curbside
If you want to save both time and money when purchasing M·A·C products, you may want to try the “Buy Online, Pick Up In-Store” option.
Benefitting from this service is easy as all you have to do is add the desired items to your shopping cart and then select “Buy Online Pickup In-Store” in your shopping cart. Next, select the store that has the products in stock and that you want to pick up the items from.
After placing your order, you will receive a confirmation email and later an email letting you know that your order is ready for pickup.
You have three days from the moment you receive the “ready for pickup” email to pick up your order. If you don’t pick it up within this timeframe, it will be canceled, and you will be refunded. However, you can request an extension if needed. Just contact the store and let them know about it.
To collect your order, you will have to show a valid Photo ID and the confirmation email. Select stores also offer curbside pickup, and this service should be displayed at checkout when available. If you select this option, you will have to call the chosen store once you’ve reached it, and a store associate will bring the order to you.
Returns
If the products you received don’t meet your expectations or you simply changed your mind, you can return them for a refund or exchange. You can return the products as you received them or the unused portion of those you tried and did not live up to your expectations, and you will be refunded the full amount of the purchase. However, shipping fees are not refundable.
Restrictions and exclusions apply, though. For example, M·A·C Gift Cards and eGift Cards are not eligible for returns, and thus refunds, and discounted products are eligible only for exchanges.
You can return the items either in-store or by mail. Check the Returns page for instructions on how to initiate returns and more on the retailer’s return policy.