Does it feel like your fashion collection is a step behind? A home decor update needed as well? You might want to try Simons Canada for both your fashion and home needs. Headquartered in Quebec City, Quebec, the retailer offers fashion for women, men, and home, featuring a sales section for each of these categories.
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To simplify your shopping experience and meet all of your needs, Simons Canada also offers various delivery services, so here is more on online shopping and shipping at Simons Canada.
Simons Home Delivery Options and Fees
Whether you need gifts for the people you love, new styles for your fashion collection, or furniture and decor for your place, Simons Canada has your needs covered. And you don’t even have to leave your home to enjoy the products you like and want.
Thanks to the retailer’s online store and shipping options, it takes just a few clicks to place an order. Simons offers free shipping on orders that are over $75 before taxes and have a delivery address within Canada. Unfortunately, gift cards don’t qualify for this offer.
If your order is less than $75, the shipping fee is $10. Factors such as order size and weight and the delivery location may lead to a shipping surcharge regardless of the free shipping promotion.
Simons ships via Canada Post, delivering anywhere in Canada. However, it does not ship to P.O. boxes. You can track your order using Canada Post’s online tracking tool once it has been shipped. It typically takes 4 – 7 business days for an order to arrive when shipped via standard delivery.
When ordering a virtual gift card, you will receive it in less than an hour if you don’t select a date and your shopping bag includes no other items.
If you are a regular shopper at Simons or you intend to become one, the retailer’s loyalty program is worth considering. Members benefit from various perks, including 2x points on the orders shipped to a Simons store and free shipping on purchases of $50 or more.
Simons Ship to Store
Simons also offers the ship-to-store service. When placing your online order, simply choose this option and select the store you want to pick it up from. The service is free, and it usually takes 4 to 7 business days for the order to arrive. Simons will notify you when the order is ready for pickup. Bring a photo ID with you, as it is required when you collect the order.
Some restrictions apply, though. For example, online-only items cannot be shipped to the store. Plus, they can only be returned online.
Simons Returns
If you are not satisfied with your purchase, you can return it for a full refund within 30 days from the date of receipt if it includes regularly-priced products and within 10 days if it includes sale products. Simons offers free returns from anywhere in Canada, although some restrictions apply.
You can return the items directly in-store or by filling out the online form. You will have the possibility to choose between a refund or an exchange. If you want to return it in-store, make sure to also bring the original invoice and the same credit card that you used to make the purchase if you want a refund. All refunds are made using the transactional method you employed to make the purchase.
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Keep in mind that shipping fees, gift cards, and additional gift boxes are not refundable. Also, online-only items cannot be returned in-store but only via the retailer’s website.